Looking for Quality Auditor or Analyst

Looking for Quality Auditor or Analyst

Job Description:

Meet daily with Team leaders/Supervisor and teammates to review previous day quality results.

Good and expertise knowledge in RCM, Denials, and AR process.

Highlight potential issues in the operations to management

Work closely with new hires, anyone new to a process, or having difficulty with errors to ensure quality work delivery in the future

Trending errors to determine training opportunities

May provide small group or one-on-one training/cross-training

Develop recommendations for corrective action based on quality issues

Maintain current knowledge of billing requirements and system practices and recommend new procedures

Must be able to meet established production and quality standards.

Maintain and track accuracy rates for all customers

Key Skills:

Excellent fluency in English - Proficiency & Comprehension (spoken and written)

Prior experience in Travel Industry/Process

Relevant industry experience in Quality management

Responsible for completing all assigned transaction evaluation and attending all internal and external calibration sessions as assigned.

Oversee and manage performance and service quality to guarantee customer satisfaction

Should have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements

Experience: 1 to 4 years of experience

Qualification: Any Basic Degree

Salary: From 18K

Job Type: Full Time, Permanent Job.

Shift: Day Shift

Location: Chennai

We are currently looking for immediate joiners.

Interested Candidates can give a call to the HR for the further Details.

With Regards,

HR - 63855 and 80670